Return Policy

Cheryl Johnson Art Return Policy

Updated 7/25/2023

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  • Return requests must be submitted within the return period(s) listed below:

    • Original Artwork: seven (7) calendar days from the date of delivery

  • Return requests received outside the stated return period(s) will not be accepted

  • Return shipments must be arranged through Cheryl Johnson Art and shipped in their original packaging (including all accompanying certificates received with the order)

  • Customers are responsible for return shipping costs unless otherwise stated

  • Refunds will be processed back to the original form of payment once the artist receives the artwork

  • All refunds will be subject to the exchange rate at the time of processing, and funds will be remitted in USD

  • Special Collection, Limited Edition, Open Edition artworks, print frames, and eGift Cards are FINAL SALE and not eligible for returns

  • Returns will not be accepted for any artwork that has been stretched, cropped, or altered in any capacity after purchase

To start a Return Request, please use the Contact Us Form